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MaxAssurance®

Congratulations on your recent purchase! Registering your extended service contract online is simple, and it only takes a few minutes.

Plus, if you register now (up to 90 days from purchase) you will receive one additional month of coverage!

Register and Manage Your Warranty

Customer service you can count on.

What is MaxAssurance?  MaxAssurance is a worry free protection plan designed to cover your electronics and furniture purchase.  Once you purchase the MaxAssurance, there is no additional cost to you. MaxAssurance will cover failures caused by:

Electronics:          

  • - Normal wear and tear
  • - Accidental Damage from Handling
  • - Defects in workmanship and materials
  • - Environmental factors (heat, dust and humidity)
  • - Mechanical and electrical breakdowns
  • - Power Surges

Chairs:

  • - Broken casters, wheels and other moving parts
  • - Normal wear and tear to upholstery, including   seam separation

Furniture:

  • - Structural defects and dovetail construction
  • - Lifting, cracking, peeling or scaling of solid   woods, laminated finishes and veneers
  • - Warping, cracking, breaking of frames/legs
  • - Broken casters, wheels, hinges and other   moving parts

Other Features and Benefits:

  • - Express ship or in-home service for your product
  • - No-lemon policy – if your product requires   service more than 3 times, it will be replaced

How to redeem: If something should go wrong with your covered product, getting it repaired or replaced is easy by using the following steps:

  • 1. Purchase your product and MaxAssurance at a retail store or on www.officemax.com


  • 2. Register your product here by visiting the “Register and Manage Your Warranty” link or by calling our call center at 1-866-805-9095 24/7.  If you register your product online within the first 90 days of purchase, you qualify for an additional 30 days of coverage.


  • 3. File a claim – If your product fails, you can file a claim by calling our call center or visit the “Register and Manage Your Warranty” link.  This portal enables you to register, track, troubleshoot, file a claim and view status of your claim just with a click.  Once your claim has been filed, MaxAssurance will either schedule service or replace the product with either a product or an OfficeMax gift card.   

Download brochures about available plans and pricing for the USA.

Download brochures about available plans and pricing for Puerto Rico.

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