Security & Performance
Services that will help keep your computer safe and running better than ever.
In-Store Services
Basic Setup $49.99
To make sure your computer runs quickly and efficiently, a
Ctrlcenter tech:
- Adjusts important hidden settings in your operating system
- Removes unwanted programs
- Checks for the latest operating system performance and security updates
- Creates one (1) additional user account
The service enhances performance and includes:
- Basic Setup package
- Installation and configuration of
McAfee® AntiVirus Plus™ software
- Installation and configuration of
Microsoft® Office software*
*Software must be purchased separately.
The service enhances performance and includes:
- Basic Setup package
- Installation and configuration of
McAfee® Internet Security™ software
- Installation and configuration of
Microsoft® Office software*
*Software must be purchased separately.
The service enhances performance and includes:
- Basic Setup package
- Installation and configuration of
McAfee® Total Protection™ software
- Installation and configuration of
Microsoft® Office software*
- 30 days of ctrlcenter remote support
*Software must be purchased separately.
Data Transfer$129.99
The service enhances performance and includes:
- Basic Setup package
- Installation and configuration of
McAfee® Total Protection™ software
- Installation and configuration of
Microsoft® Office software*
- 30 days of Ctrlcenter remote support
- Transfer of data between your old PC to
your new PC
*Software must be purchased separately.
Installation Starting at $39.99
For ongoing computer protection,
a
Ctrlcenter tech will:
- Install and configure antivirus and
antispyware software
- Ensure its compatibility with current software
- Convert, update and resolve any
configuration issues
- Customer may select
McAfee® Antivirus Plus™, Internet Security™,
or Total Protection™
To protect your child from accessing inappropriate web content, a
Ctrlcenter tech:
- Configures parental security software
that provides detailed activity, monitoring
and reporting
In-Home/Office Services
Computer Setup: PC, All-In-One
or Laptop $149.99
At your location, a
Ctrlcenter tech will:
- Set up newly purchased computer (includes monitor, keyboard, mouse and speakers)
- Install up to two (2) software applications
- Connect up to two (2) existing wired peripheral devices (including printer,
scanner, webcam)
- Transfer* of up to 10GB of data files (including photos, music, documents)
- Connect to existing internet connection
- Configure existing email account
- Basic overview of new computer
*The term transfer does not apply to any applications present on an existing computer.
- Connect tablet to existing wireless network
- Configure printing to existing and compatible networked printer
- Configure existing email account
- Basic overview of new tablet
Antivirus / Antispyware Installation $119.99
- Install, configure and update customer-provided Antivirus/Spyware/Phishing software and configure associated firewall and/or web browsing features
- Set up scan and clean process
Wireless Network Setup $129.99
- Install newly purchased wireless router
- Enable existing internet connection
- Connect up to two (2) existing devices
- Set up file and printer sharing on the devices
- Map network drive where applicable
- Enable standard encryption and
security features
Web-Based (Remote) Services
Wireless/Wired
Network Installation $89.99
Through a remote connection,
a
Ctrlcenter tech will:
- Set up, secure and configure your wired or wireless network
- Enable broadband, file and printer sharing
Through a remote connection,
a
Ctrlcenter tech will:
- Adjust important hidden settings in your operating system
- Remove unwanted programs
- Check for the latest operating system performance and security updates
- Transfer files from your existing computer to your new computer
- Install McAfee® Total Protection™
security software
Repair & Maintenance
Is your computer locking up? Slow? Sluggish? Crashing? Freezing up? We'll fix you up. Or if it needs a tune-up, we can do that, too.
In-Store Services
PC Checkup & TuneupFree (A $19.99 Value)
With our PC Checkup & Tune-up,
a
Ctrlcenter tech:
- Adjust important hidden settings in your operating system
- Recommend the best solutions to optimize system performance and repair existing software issues
With this comprehensive service,
a
Ctrlcenter tech will:
- Adjust key settings on your PC to ensure
top performance
- Remove unwanted trialware and
startup programs
- Configure Microsoft Windows® to automatically download updates
- Create one (1) additional user account
With this comprehensive service,
a
Ctrlcenter tech will:
- Install McAfee® Total Protection™ software
- Adjust key settings on your PC to ensure
top performance
- Remove unwanted trialware and
startup programs
- Configure Microsoft Windows® to automatically download updates
- Create one (1) additional user account
With this comprehensive service, a
Ctrlcenter tech uses the latest diagnostic and resolution techniques to:
- Troubleshoot your computer problem
- Recommend appropriate repairs or upgrades
With this comprehensive service, a
Ctrlcenter tech uses the latest diagnostic and resolution techniques to resolve your computer software problems by:
- Removing viruses and other malware
- Repairing driver conflicts
- Configuring Microsoft Windows® to automatically download updates
- Performing a light tune-up to improve
system performance
With this comprehensive service, a
Ctrlcenter tech uses the latest diagnostic and resolution techniques to resolve your computer software problems by:
- Removing viruses and other malware
- Repairing driver conflicts
- Configuring Microsoft Windows® to automatically download updates
- Performing a light tune-up to improve
system performance
- Installing McAfee® Total Protection™ security software
Service includes:
- 12 months of on-going virus removal support
*May only be purchased with in-store PC Setup service or Full System Diagnostic & Software Repair service that includes AV protection.
If we cannot fix the problem in-store, we can expedite your computer to our central repair facility where a
Ctrlcenter Master Technician will:
- Repair, update or address any
advanced issue(s)
- Ship the repaired computer directly to your home or business
Installation, Data Backup & More
From unlimited data backup to installing printers and other devices, we have a host of services that will get you fixed up.
In-Store Services
Software Installation $29.99
After you purchase new software*,
a
Ctrlcenter tech:
- Install and configure the new software title
- Ensure it is compatible with your
current software
- Convert, update and resolve any
configuration issues
*Software not included.
This proactive service includes:
- Backup of documents, photos, music, email and other important data on your computer to an external hard drive
This proactive service includes:
- Transfer of photos, music, email and
other important data from one computer
to a new one
In-Home/Office Services
Network Printer Setup $129.99
At your location, a
Ctrlcenter tech will:
- Set up and configure one (1) newly
purchased wired/wireless printer/scanner
on an existing network
- Connect up to two (2) workstations
- Demonstrate basic device features
- Print test page
- Neatly dress wires
- Ensure all features are operating to
maximum performance
At your location, a
Ctrlcenter tech will:
- Install and configure up to two (2) internal and/or external computer components (examples: graphics card, memory upgrade, external or internal add-on hard drive, optical drive, digital camera, music player, non-networked printer or scanner)
At your location, a
Ctrlcenter tech will:
- Install new customer-provided Operating System software on existing PC, All-In-One or Laptop
- Install any critical updates, service packs or driver updates
- Connect up to two (2) existing wired peripheral devices (including printer,
scanner, webcam)
- Enable existing internet connection
- Boot up and ensure system is functional
At your location, a
Ctrlcenter tech will:
- Transfer data from computer to customer-supplied storage location, including*: cloud storage service, internal or external hard drive, or network-attached storage
— OR —
- Back up data from computer to customer-supplied storage location, including*: cloud backup service, internal or external hard drive, or network-attached storage
*High speed connection required for any cloud backup/transfer. Provider will depart upon successfully configuring and initiating the
backup process.
- Learn how to use your PC, software or latest social website with this 1-hour personal consultation. Pick a topic and learn at your own pace on your own computer in the comfort of your home or small office.
Web-Based (Remote) Services
PC Peripheral or Software Setup$49.99
Through a remote connection, a
Ctrlcenter tech will install any one of the following:
Printer
- Ensures your USB printer is functioning to its maximum performance
- Includes setting up on an existing wireless network if the feature is supported by the printer
Peripherals
- Any one external hard drive, digital camera, MP3 player or other common peripheral
Software Installation
- Ensures one new software* title is compatible with your current software
*Software not included.
